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Scheduler

Location:Fairfield, CT
Exempt/Non-Exempt:Non-Exempt
Employment Type:Full Time
Department:Medical Home Care
Unit/Shift Hours:Days
Description:Coordinates schedules for nursing, therapy and home health aides. Data entry of all schedules. Coordination of patient visits by multiple disciplines. Scheduling and communication of aides schedules to patients, case manager. Answer phones and triage calls as needed.

Reports To: Supervisor of Medical Home Care Clinical Services

Titles Supervised: N/A

Hours: 40
Duties:1. Receptionist duties- answer phones, triage calls, respond to customer requests.
2. Scheduling- Schedule multidisciplinary team visits for each patient within the scheduling system. Schedule home health aide visits within order range and frequency; communicate schedules to patients, aides, case manager and others as needed to ensure continuity of care for the patient.
Qualifications:Minimum Qualifications:
Education: High School diploma or GED.
Experience: Customer service experience, knowledge of medical terminology
Licensure: A valid work permit, which must be proven with necessary documentation as specified on an I-9 form


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